You can delete your ReachXpand account and its associated data at any time. Deleting your account is permanent. This page explains how to request deletion, what is removed, and what limited information we retain.
How to delete your account
If you can sign in, delete your account directly from your settings:
- Sign in to your account at reachxpand.com.
- Open Settings and scroll to the Delete Account section.
- Select Delete My Account.
- Confirm your identity — enter your password, or confirm with Google if you sign in with Google.
- Your account is then scheduled for deletion.
7-day grace period.
After you request deletion, your account is locked immediately and permanently deleted after 7 days. If you change your mind, simply sign in again any time before the 7 days elapse and the deletion is automatically cancelled.
If you can't sign in
Email us at
info@nextoria.ae from the email address on your account and ask us to delete it. We will verify your request and process the deletion on your behalf.
What data is deleted
When your account is deleted, we permanently remove:
- Your profile and login credentials
- Your posts, drafts, and scheduled content
- Uploaded media — images and videos
- Your connected social-account links, and we revoke access to connected platforms (Facebook, Instagram, X, LinkedIn, YouTube, Threads, and TikTok)
- Analytics and performance data
- Your AI brand persona and brand-profile data
- Auto-reply rules and message history
What we retain, and why
For fraud prevention and to meet legal, tax, and accounting obligations, we keep a limited record for a limited period — for example, a one-way hashed identifier of the deleted account and minimal billing records. This information is not used to rebuild your profile. For full details, see our Privacy Policy.
How long it takes
Deletion is scheduled as soon as you confirm it, and is completed within the 7-day grace period. Back-end cleanup of media files finishes shortly after your account is removed.